Shipping & Delivery Policy
We ship pan-India from our facility in Patna, Bihar through reputed courier partners.
Last updated: 9 August 2026
Dispatch time
Orders are packed and dispatched within 1–2 working days of payment confirmation. Orders placed on Sundays or public holidays are dispatched the next working day.
Delivery time
Bihar and nearby states: 2–4 working days. Rest of India: 4–7 working days. Remote PIN codes and North-East locations may take up to 10 working days.
Shipping charges
A flat shipping fee of Rs. 59 applies to orders below Rs. 799. Shipping is free on orders of Rs. 799 and above.
Tracking
A tracking link is shared over email and SMS once the courier picks up your parcel. For help, email info@khetisetifoods.com or call +91 79035 25732 with your order reference.
Undelivered parcels
If a parcel returns to us because of an incorrect address or repeated failed delivery attempts, we will contact you to re-ship at actual courier cost or issue a refund after deducting shipping.